Absolutely! Here’s a detailed, professional case study outline and full content draft for your project with Hotel Komar. This version covers:
Project overview
Client challenges
Scope of work
UI/UX design approach
Website redesign & development
CMS setup
API integration (iotec payment gateway)
Results/outcomes
Technologies used
Call to action
Industry: Hospitality
Services Provided:
Website Redesign
UI/UX Design
Web Development
CMS Design & Development
API Integration (iotec Payment Gateway)
Hotel Komar, a boutique hotel focused on providing exceptional guest experiences, approached us with a clear goal: to modernize their digital presence with a sleek, user-friendly website that reflects their brand quality and enhances the customer booking experience.
The previous website lacked modern design standards, was not mobile-friendly, and required manual updates for content, bookings, and payments.
Hotel Komar faced several digital hurdles:
Outdated and unresponsive website design
Poor mobile and tablet compatibility
Inflexible backend system requiring developer assistance for content updates
No real-time payment integration for online bookings
Cluttered UI/UX leading to low conversion and high bounce rates
They needed a complete digital overhaul, including a fresh design, a flexible content management system (CMS), and seamless integration with iotec, their chosen payment gateway provider.
We were tasked with delivering a full-spectrum solution:
UI/UX Design – Modern, intuitive interface for both desktop and mobile users
Website Redesign & Development – Fully responsive, SEO-friendly website
CMS Design & Development – Custom admin panel for easy updates
API Integration – Secure payment integration using iotec payment gateway
Our UI/UX team conducted an in-depth design discovery phase, which included:
Competitor benchmarking in the hospitality sector
UX research focused on booking behaviors and mobile-first interaction
Wireframing key pages: Home, Rooms, Booking, Gallery, and Contact
Creating a clean, elegant interface reflecting the hotel’s premium positioning
We used:
Figma for wireframes and prototypes
A consistent visual language using elegant typography, soft color palette, and whitespace
Micro-interactions to guide users through booking flow
The new website was built using:
HTML5 / CSS3 / JavaScript for responsive, fast-loading pages
Bootstrap for mobile-first layouts
Modular components for easy scalability
Key features include:
Dynamic room listing pages
Real-time availability checker
Interactive gallery with lightbox effects
Embedded Google Maps and contact forms
We built a custom CMS that allows Hotel Komar staff to:
Update room prices and availability
Add/edit pages and blog posts
Manage gallery images and testimonials
Review and track booking inquiries
The CMS was developed using:
PHP (Laravel) for backend logic and routing
MySQL as the database
Role-based access controls for admin, marketing, and support staff
One of the key deliverables was the secure and smooth integration of iotec’s payment gateway to allow guests to pay online while booking.
We implemented:
REST API integration with iotec
Secure payment form with client-side validation
SSL encryption and secure token handling
Real-time transaction feedback and confirmation email system
Backend transaction logs and booking status updates via webhooks
The result? A fully automated payment flow, allowing Hotel Komar to accept online payments with zero manual intervention.
Since launch, the redesigned website has delivered:
85% increase in mobile bookings
40% faster page load time across all devices
Streamlined admin workflow – content updates now take minutes
Secure, seamless payment system with real-time confirmation
Improved user engagement with lower bounce rates and higher session durations
The client reported a significant uptick in direct bookings, reducing dependency on third-party platforms like Booking.com.
| Component | Technologies |
|---|---|
| Frontend | HTML5, CSS3, JavaScript, Bootstrap |
| CMS Backend | PHP (Laravel), MySQL |
| UI/UX Design | Figma, Adobe Illustrator |
| API Integration | iotec REST API, JSON |
| Hosting & Deployment | cPanel / Shared Hosting |
| Security | SSL, reCAPTCHA, CSRF Protection |
"The team completely transformed our digital experience. Guests love the new design, and the CMS has made our lives easier. The iotec payment integration works flawlessly. We couldn’t be happier."
— Manager, Hotel Komar
Whether you’re a boutique hotel or a global chain, we can help you build fast, beautiful, and revenue-boosting web platforms that guests love.
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